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    Ask GoVacuum

    1. I own a Fantom Thunder sweeper and my belt keeps slipping off. I've disassembled and reattached it dozens of times, but it continues to slip off after a few minutes of use. What is the problem?
    2. How do I install a belt on an upright vacuum?
    3. My vacuum regularly leaves hair and debris behind. Is this a belt problem or just a bad vacuum?
    4. I have a problem with the power to the carpet head of my vacuum. Any ideas?
    5. My vacuum regularly turns off when using it in the upright position. What is the problem?
    6. I have a Sanyo 3-in-1 vacuum sweeper and I'm trying to replace the bag. Can you walk me through the process?
    7. I have a Kirby Ultimate G that is acting up. It's not picking up anything and also makes a rattling noise when I turn it on. Is there anything I can do aside from replacing it?
    8. My sweeper isn't working. I've tried plugging it in every outlet in the house to no avail. It worked fine three weeks ago. What's going on?
    9. I own a Miele vacuum and am trying to clean the power brush. Is it removable? If so, how do I go about it?
    10. The brushes on my sweeper won't spin. How do I remove the cover to check the turbine? And if it's gone bad, how do I get a new turbine?
    11. The belt on my Kenmore Model #116 canister vacuum is broken. What do I do?
    12. A part on my vacuum is broken. I'm unsure of the name, but it's the part you use to clamp the bottom of the bag, where the bag hooks onto the vacuum. The part has come unglued and now there's a crack that is emitting dust while the vacuum is in use. Does it need to be replaced or can I fix this myself?
    13. I have a Hoover Steamvac silver, and it won't spray the cleaning solution. What do I do?
    14. Can you help me install my new belt?
    15. I have a Hoover Slider, Model #S2105, Serial #050500084989, and I need instructions on putting it back together. I initially disassembled it because it was making a noise, and was led to believe that one of the belts had come off. When I unscrewed the bottom to check the belts, however, the whole thing fell apart.
    16. The beater brush on my vacuum appears to roll when I turn on the vacuum. But when I use it, I only occasionally hear the actual sound of it, and the vacuum is not picking up thread off the floor.
    17. My Miele S277i will not start up The fuse is OK, there aren't any broken wires, and when I opened it up I found that power is getting all the way to the motor brushes. Any idea what's going on?
    18. Did you received my order for the Kirby Vacuum bags?
    19. I bought a Eureka Mini Boss model 442 can not find new heap bags any where?
    20. I am looking for belt and agitator for hoover c1433
    21. Unfortunately, the vacuum cleaner bags did not fit our Eureka Mighty Mite vacuum cleaner. We have an older model (Model 3130 A) and apparently they use a different size than those that I ordered. We tried to cut them to size but this is not practical. If you have any suggestions, I would be happy to have a resolution. Thanks for your interest.
    22. Can't find bags for the FB90t that I just purchased
    23. we have a bissell power force model# 6594 vacuum cleaner that uses size 10 filters and belts, which product would we purchase to replace these parts, mainly the belt, which broke.
    24. I bought a Eureka tank sweeper yrs. ago in NJ (10) #s on Bag WGS 3641 13 K-099 C2 Genuine Eureka Product THe Eureka Company, Bloomington, Il 61701 Style N 11 13 99 These are #s on the bag in different places. I have used the bag that I have patching it.. Help
    25. I want to purchase a carpet shampooer or extractor and I am researching for the perfect fit and function as well as best value in my price range for home use. My home is 1800 sq ft with 800 sq ft of oak hardwood flooring and the remaining is berber carpet. I am not open to hiring a carpet cleaning service. Prior to moving in our mint condition 1995 home the shingles were defective, therefore replaced and the builders roofing crew did not seal the flashing around the fireplace thus it flooded during a rain. I had a carpet cleaning service and I was not impressed. I also had a "carpet/upholstery company clean my loveseat and what a joke! Please note I own a Tri-Star vacuum cleaner which clearly out performs the hoovers, red devils and other types you can purchase at Wal-mart stores. I did pay $1200.00 for my Tri-Star but it is a great cleaner and it seals in the dirt and dust and I use the disposal vacuum bags to contain the dust and dirt,. The machines I have researched are the Hoover, Bissel Pro heat steam and regular cleaning brands. I am looking for a good machine that will perform as well as my Tri-Star vacuum and I am positive it will not be a Wal-Mart purchase. I want to stay in the $300.00 price range and I was looking at the Koblenz P-4000, P820 and P2600. Comparing the only difference I can see is the P4000 has a 144 oz tank, is this correct? Do these machines have only one tank so you are rinsing the carpet with dirty water? Please advise which one you would purchase that will meet my needs or suggest other brands.

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    Answers Of The Above Questions

    1. I own a Fantom Thunder sweeper and my belt keeps slipping off. I've disassembled and reattached it dozens of times, but it continues to slip off after a few minutes of use. What is the problem?   [TOP]

      Greetings from GoVacuum.com,

      Have you replaced the belt with a new one yet? You may want to try replacing the belt, as with flat belts like the Fantom Thunder, they do stretch out 4 -5 inches after time. We in fact recommended replacing a flat belt every year, even if the belt doesn't break, because of the stretching. I think what may have happened, is that your belt is stretched to the point where it will not stay on the pulley as soon as there is any tension (putting the brushes on carpeting), which will cause the belt just to slip off. You should be able to replace the belt (very inexpensive, we sell Fantom belt for $2) and this should take care of the problem. When you replace the belt, you should also take the roller brush apart and remove any hair, or thread that may be wrapped around the bearings. You should be able to remove the bearing cap by pulling them, or holding one end, and unscrewing the other. I'd even be willing to send you a free Fantom Thunder belt, if you'd be so kind to vote Fixya for this answer :-) Just send me an email with your name, address, and the exact model number (located on the back of the machine, or the bottom of it) of your vacuum, and vote Fixya, I'll immediately ship you the belt for free! Please let me know if you have any other questions I can help you with.

      Chris Jones
      GoVacuum.com
      chris.jones@govacuum.com
      1-888-468-2210

    2. How do I install a belt on an upright vacuum?   [TOP]

      Greetings from GoVacuum.com,

      Replacing a Belt on an Upright vacuum can vary from model to model, but it is basically going to be the same for most upright models. First you will need to access the belt. Most upright vacuums this is done by turning the machine upside down, and most you'll need to remove the bottom plate by unscrewing (usually 4) screws that hold the plate on. You should see screws that are closest to the actual roller brush, simply remove these screws, and take the bottom plate off. If the machine is a Eureka, or Kenmore, the top agitator housing will be removed from the top of the vacuum, not the bottom. Once you have removed the bottom plate, or top agitator housing, you should be able to see the belt (or broken belt) along with the roller brush. Remove the broken belt. Make sure that you purchase the correct belt by taking the make, and the model number (located on the back or bottom of the machine). Please note that a broken belt may be 4-5 inches longer then a new belt, as they stretch a lot before they finally break.

      Once you have the new belt, you will need to remove the roller brush. Pay attention to how the roller brush fits into the agitator housing, usually there will be fittings on the end of the roller that have to be put in a specific place, or in a certain way to work right. After the roller brush is taken out of the machine, you will need to wrap one end of the belt around a metal pulley on the opposite side of the roller brush. Most pulleys are located where the main housing (handle part) of the vacuum meet the the agitator (floor part) part of the machine. Anyways, wrap one end of the belt around the pulley, and then put the roller brush through the other end of the belt. This is where you'll need to put some elbow grease into it. You'll need to stretch the roller brush and belt so that the brush and belt are stretched back to the place where you took the roller brush out of the vacuum

      Once you have replaced the roller brush with a new belt around it, pull the belt a few times to make sure that the brush spins while you are pulling it, to ensure that the belt is not pinched, and is spinning freely.

      I hope this helps. Here's a video showing how to replace the belt on a Hoover Windtunnel Self Propelled model; Feel free to email me if you'd like to send me the model number of your vacuum, this way I can be a little more specific, and give you part numbers. I have all belts for all vacuums in stock. Email; chris.jones@govacuum.com. 1-888-468-2210. You may also chat with me by going to our website, www.govacuum.com, and clicking in the top right part of the page. Thanks!

    3. My vacuum regularly leaves hair and debris behind. Is this a belt problem or just a bad vacuum?   [TOP]

      Greetings from GoVacuum,

      It seems like you may have a belt problem. The best way to see if your belt is broken, is to turn the vacuum cleaner on and turn it upside down, and see of the brush roller is spinning while the vacuum is running. If the brushes are NOT spinning, you will need to replace your belt. If you would like to email me with the make and model number (model numbers are located on the back, or the bottom of the vacuum) I would be happy to walk you through the belt change. I really enjoy sharing my knowledge and passion for fixing and selling vacuum cleaners. I hope this helps you.

      Chris Jones
      GoVacuum.com
      chris.jones@govacuum.com
      1-888-468-2210

    4. I have a problem with the power to the carpet head of my vacuum. Any ideas?   [TOP]

      Greetings from GoVacuum,

      There could be a couple of reasons why you are not getting power to your power brush. The first and most popular reason is the hose of the machine. Sometimes the wires inside of the hose will go bad, causing the power not to get down to the power brush, but the rest of the vacuum working well.

      You can test this hose easily. You will need to go out and purchase a continuity tester from Home Depot or Radio Shack. When the electrical test is in the continuity position, remove the hose from the canister, and put one of the testers on one of the electrical prongs that plugs into the canister itself, and put the other tester into socket where hose connects into the wand, you should have continuity on both terminals. It is important that the switch that controls the power brush is turned to the on position. If one of the terminals does not have continuity, you will need to replace the hose itself.

      If both terminals have continuity, then you should then follow the same procedures on the electrical wand. If the wand tests ok as well, you may have a loose connection in the power brush.

      Please let me know if none of these solutions work for you, I can then shoot a video showing you how to open the power brush to check for loose connections.

      You do have a Miele S548, correct?

      Please feel free to email me with any questions, I really enjoy sharing my knowledge of fixing and repairing vacuums, and would be delighted to answer any questions you might have.

      Chris Jones
      GoVacuum.com
      chris.jones@govacuum.com
      1-888-468-2210

    5. My vacuum regularly turns off when using it in the upright position. What is the problem?   [TOP]

      Greetings from Govacuum,

      You may want to check the handle position. On the base of the handle there is a little tab (see picture below) that has open one side, closed on the other. If for some reason the handle is not completely down, this can cause the machine to cut on and off. Just unlock this tab, push the handle all the way down, and then close the tab again. Hopefully this should take care of it for you.

      If you have any other questions about the Sebo, I love sharing my knowledge, and passion for fixing and repairing vacuums, please don't hesitate to send me an email.

    6. I have a Sanyo 3-in-1 vacuum sweeper and I'm trying to replace the bag. Can you walk me through the process?   [TOP]

      Greetings from GoVacuum,

      Here's a link to the user manual for your vacuum cleaner. This will explain how to replace the bag, change the filter, and everything you need to know. You may print this .pdf file out so you can have it for future uses.

      I hope this helps! Please let me know if you have any other questions about your machine. We are a good source for any parts that you might need.

      Please feel free to email me if you have any questions, I really enjoy sharing my passion and knowledge for vacuum cleaners. I really don't mind answering any question you may have.

      Here's the link; http://www.GoVacuum.com/pdf/SC-180E.PDF

      Chris Jones
      GoVacuum.com
      chris.jones@govacuum.com
      1-888-468-2210

    7. I have a Kirby Ultimate G that is acting up. It's not picking up anything and also makes a rattling noise when I turn it on. Is there anything I can do aside from replacing it?   [TOP]

      Greetings from GoVacuum,

      The Kirby vacuum is a very well engineered vacuum cleaner. There's usually not many things that go wrong with them. You may just need to replace the belt on the machine, this should take care of the not picking up part. Even though the belt may not be broken, it may have stretched to a point where the roller brush is not spinning as fast as it should. This will effect the vacuum's performance, and make it not pick up as well.

      Here's a video that we did showing how to replace a belt on Kirby vacuums. If this doesn't take care of the problem, let me know I'd be happy to try and help you determine what the problem is. One other thing you may want to look at, is the fan on the machine. When you take the front agitator housing off of the machine, look inside the vacuum at the fan, make sure that there are no cracks, and that the fan is not broken off.

    8. My sweeper isn't working. I've tried plugging it in every outlet in the house to no avail. It worked fine three weeks ago. What's going on?   [TOP]

      Greetings from GoVacuum,

      On all Electrolux canister vacuum cleaners, there is a kill switch, that will not allow the machine to turn on without a bag in it. Sometimes when replacing the bag, the bag is placed in a position where the switch is not being activated. When you open the bag housing, it should look like this;

      You'll notice in the bottom right corner of the bag housing, the kill switch to the vacuum cleaner.

      Try plugging the vacuum cleaner in, and while you are pressing this kill switch down, turn on the vacuum cleaner. Does the vacuum cleaner turn on/off when you push/release the kill switch? If it does, simply just get a new bag, and make sure that the new bag is covering the kill switch, and close the door of the vacuum cleaner.

      If it still doesn't start, let me know and I'll try to help you diagnosis the machine differently. I'd say that 6 out of 10 times, this kill switch is the problem.

      I hope this helps you. Please email me with any questions, or if this fix doesn't make your vacuum work. I really enjoy sharing my passion, and expertise in repairing vacuum cleaners.

      Chris Jones
      GoVacuum.com
      chris.jones@govacuum.com
      1-888-468-2210

    9. I own a Miele vacuum and am trying to clean the power brush. Is it removable? If so, how do I go about it?   [TOP]

      Greetings from GoVacuum,

      Miele canisters have 2 different types of power brushes. The first, and most popular is the Miele SEB 217, and 213 Power heads. To remove the brush, follow these instructions.

      On the bottom of the power head there are 2 yellow (older models it is black) plastic screws. You can remove these screws with a phillips head, or flat head screw driver. Simply unscrew these two screws. You do NOT have to remove these screws, just unscrew them to where they are loose enough to remove the bottom plate.

      Once you have unscrewed the plastic screws, simply pull the bottom plate up and off of the power brush. You will notice the belt on the left hand side of the brush. Simply pull the brush up, and un hook the belt from the brush;

      Now that you have unhooked the brush from the belt, you may thoroughly clean the brush, and un wrap any hair or thread that is wrapped around the brush. You will notice on the roller brush itself there are two indentions on both sides of the brush that run the entire length of the brush. You can take a knife or scissors and run them down the brush on both indentions, which will help you remove the stubborn debris wrapped around them.

      Also you'll notice on both sides of the brush that there is a yellow bearing cap on both sides of the brush. You may pull these bearing caps off, and remove any debris that is around these caps. You may also lubricate these bearings with grease or WD-40, to ensure the brushes spin fluently.

      After you have cleaned the brushes and bearings, insert the brush roller back through the belt, and into the power brush. You'll notice that the bearing cap will have two sides. One side of the bearing cap has 1 groove in it, the other side has 2 grooves.

      When you reinsert the brush back into the power brush, you may lower the roller brushes if the machine has been used a lot. If the roller brush is older, you will want to re insert the brush with the side that has 2 grooves facing upwards, and the side with 1 groove in it, facing down. In the first picture above, you will see that the side with 1 groove is facing upwards and is visible to the camera. The side with 2 grooves is facing down. This is because this brush is new. If your brush is older, you will want to reverse that, and have the side with 2 grooves facing upwards. When the brush is back into the power head, simply put the bottom plate back on, (IMPORTANT! Make sure that in the front of the machine the bottom plate is completely hooked onto the front of the power brush, there should NOT be any space in the front) Once you have screwed the plastic screws back into the power brush, in the front of the power head, push the bottom plate upwards to make sure there it is fastened tightly in the front.

      I hope this helps you. If you have the larger, less popular SEB236 power brush, just send me an email, I'd be happy to walk you through cleaning the brush on this one also. If you have any questions about this repair, please feel free to email with any questions, I really enjoy sharing my knowledge, and passion fixing vacuum cleaners.

      Chris Jones
      GoVacuum.com
      chris.jones@govacuum.com
      1-888-468-2210

    10. The brushes on my sweeper won't spin. How do I remove the cover to check the turbine? And if it's gone bad, how do I get a new turbine?   [TOP]

      Greetings from GoVacuum,

      The Hoover SteamVac's are notorious for this exact problem. There are several things that can be causing this probelm. First, what you'll need to do is take the brush block out of the machine. To do this there are 4 clips on the brush block. You will need to turn the machine upside down, and pull down on the brush block to where it won't pull out any farther. There are 4 clips, 2 on top, and 2 on the rear of the brushes. (See picture, I have circled one of the clips in red). Simply press these clips at the same time, and pull the brush block out of the machine. I'd say that 60% of the time that I see this problem, the main issue is that the brushes just need to be cleaned. If you have pets in the home, a lot of the time the pet hair will just be lodged inside the brushes, will prevent them from spinning. Use a pressurized water hose (garden hose with spray nozzle is ideal) and spray each brush with water to dislodge any pet hair. You should be able to get these brushes spinning when you spray them. Spray each brush until the brushes are spinning pretty fast. Re-insert the brushes into the machine, and test to see if the cleaning has fixed your problem. If the cleaning still fails to fix the problem, take the brushes back out of the machine. One you have the brushes out of the machine, the first thing you should look at the brush stem that goes into the turbine inside the machine. This is the green pole pictured in middle of the brush block. Examine this pole to determine if the top of it has broken off. It should exactly how the picture shows it. Make sure that the plastic has not broken. If the pole has broken, you will simply need to replace the brush block. If the pole is not damaged, the next thing to try is to turn the machine on while you have the brushes out. Look inside the machine, where the pole goes into the turbine (also important, make sure the switch for the brushes is turned to "Rotating Brush Speed Hi), this female receptacle should spin when the machine is turned on. It is important the try this when the foot pedal is released, and the handle down, and not in the upright position, as there is an internal switch that shuts the brushes off when the machine is in the upright position. If you notice that the female receptacle where the brush pole is inserted is spinning, then your turbine is fine. If this part is not spinning, then most likely you will need to replace your turbine. I hope this helps you with your problem. If not, please feel free to email me at chris.jones@govacuum.com, and I'd be happy to walk you through the diagnosing. I also can provide you with a blown up parts schematic to your machine, please just get the model number off the back of the machine and provide, and provide me with the full model number. I do carry all parts for your machine, and would be happy to provide any technical support you need. I tried uploading the pictures to this solution, however Fixya will not allow the pictures because they are too big. Please email me, and I'll send you the pictures.

      Chris Jones
      GoVacuum.com
      chris.jones@govacuum.com
      1-888-468-2210

    11. The belt on my Kenmore Model #116 canister vacuum is broken. What do I do?   [TOP]

      Greetings from GoVacuum,

      To properly fix a belt on a Kenmore vacuum, you will first need to indicate whether this is an upright or a canister vacuum. The model given, 116, is only the first part of the model number, and all Kenmore vacuums, upright and canister style, start with 116. There is a period first, then a whole string of numbers, 116.255553 etc. Kenmore vacuums are mainly made by Panasonic for Sears, and most will use a Panasonic belt. If the belt is an upright, this makes it simple, and will be a Panasonic "UB" belt. For a canister vacuum, most models use what's referred to as a cogged belt. This type of belt has little teeth on the inside of the belt, and is Panasonic CB-5 belt. Instructions on How to Replace the Belt for an Upright; There will usually be to plastic screws on the top of the agitator housing on the base of the vacuum, that will say belt access. Simply take a flat head screw driver, and turn the screws so that the screw is pointing up and down on both sides. Then pull the plastic agitator housing, or the top of the base of the vacuum off. Inside you will see a the roller brush, and the belt (or broken belt). Simply take the new belt and wrap it around the silver pulley located in the back of the machine, opposite the roller brush, and wrap the other end of the belt through the roller brush. Stretch the roller brush back into the housing of the machine, and replace the top of the base of the vacuum back on the machine. You should give the belt a tug, to ensure that the brush is spinning when the belt is being pulled. Feel free to email me if you have any further questions, I'd be happy to walk you through it, or even shoot an instructional video to show you how you to replace it. My email is chris.jones at GoVacuum.com.

      Chris Jones
      GoVacuum.com
      chris.jones@govacuum.com
      1-888-468-2210

    12. A part on my vacuum is broken. I'm unsure of the name, but it's the part you use to clamp the bottom of the bag, where the bag hooks onto the vacuum. The part has come unglued and now there's a crack that is emitting dust while the vacuum is in use. Does it need to be replaced or can I fix this myself?   [TOP]

      Greetings from GoVacuum,

      The bottom part of the bag, which you referred to as a "Boot" is actually called a Kirby G4 Mini Em-Tor with Fill Tube Assembly. Kirby Part # 199493S. The part is only available to purchase with the fill tube assembly, this is the part that the disposable paper bag connects to inside the cloth outer bag. Kirby has redesigned this fill tube, as the original design sometimes would cause the inner fill tube to crack. The Mini Em-Tor Fill Tube Assembly, part 199493S comes already assembled with the "boot" at the bottom, and the vacuum bag collar (the part the bag actually attaches to) at the top of it. You will need to remove the cloth outer bag from your old part, and put it onto the new "Boot". The cloth bag connects the "boot" with a special zip tie, which is Kirby Vacuum Bag Clamp. Kirby Part # 196599S. Where it is possible to remove the bag clamp without breaking it, I will warn you that this is no easy task. Spare yourself the aggravation of having to try and remove the clamp, and just cut the bag clamp with a knife or scissors. You will also have to remove the top of the bag collar at the top of the cloth bag by releasing the fill tube from the inside of the cloth bag. All of the parts are located on our website, www.GoVacuum.com. If you have any questions about the repair, you can get me on a live help, chat service located in the top right corner of our website. I'd be happy to walk you through this.

      Thanks,

      Chris Jones
      GoVacuum.com

    13. I have a Hoover Steamvac silver, and it won't spray the cleaning solution. What do I do?   [TOP]

      This could be caused by several things. First take the clean water tank off of the machine, and turn it upside down to inspect the bottom of the tank. There should be a gasket with a spring and valve stem, which you should be able to move the valve stem up into the tank when pushed upwards. If you notice that there is no gasket, or vale stem, you'll need to purchase a new clean solution tank. If the valve stem and gasket are ok, then it is most likely going to the pump assembly that has gone bad. This is a little more difficult repair, you should probably look up your closest Hoover repair center, or independent vacuum repair store, and take it in to them to have it repaired.

      Chris Jones
      GoVacuum.com

    14. Can you help me install my new belt?   [TOP]

      Take off the bottom plate, the belt and brush roll are there, If you don't see the motor shaft, then you will have to take off the top cover to get to it. But the belt goes around the motor shaft and the around the brush roll. And the belt will stretch to reach.

    15. I have a Hoover Slider, Model #S2105, Serial #050500084989, and I need instructions on putting it back together. I initially disassembled it because it was making a noise, and was led to believe that one of the belts had come off. When I unscrewed the bottom to check the belts, however, the whole thing fell apart.   [TOP]

      Greetings from GoVacuum,

      Please see the link below for a parts schematic to your Hoover Slider, hopefully this will help you put the machine back together. If you find a part that is missing, and would like to order one, just shoot me an email at chris.jones at govacuum.com, and I can give you a price on it. Please feel free to send me an email should you have any further questions.

      Chris Jones
      GoVacuum.com

    16. The beater brush on my vacuum appears to roll when I turn on the vacuum. But when I use it, I only occasionally hear the actual sound of it, and the vacuum is not picking up thread off the floor.   [TOP]

      Greetings from GoVacuum,

      Your belt has probably been stretched to a point, the brush no longer spins when it touches the carpet. You probably can turn the machine over, and see the brush spinning, but it's probably stretched to a point where as soon as the agitator brush begins feeling any resistance created by the carpet, it just is not enough tension to spin the belt. Replacing the belt of your vacuum cleaner will most likely need to be replaced. Even though the belt might not be broken, we do recommend that you replace the belt every 6-12 months to ensure optimal performance. Usually you can find manuals on how to replace the belt, and what type of belt you will need in your owners manual (most manufacturers have these manuals available on line as well).

      Chris Jones
      GoVacuum.com

    17. My Miele S277i will not start up The fuse is OK, there aren't any broken wires, and when I opened it up I found that power is getting all the way to the motor brushes. Any idea what's going on?   [TOP]

      Hi,

      Usually when a Miele doesn't start it's one of several things. Most commonly the cause is a faulty cord reel, however if you get power all the way to the motor brushes, it sounds as if you cord reel is ok, and that another common problem, the power switch, is also ok. It could be your carbon brushes needed to be replaced. The carbon brushes are the only part of the motor sold separately, the rest of the parts are sold soly as a motor assembly complete. There is also a thermal switch that goes to that motor. The thermal switch will automatically shut the motor off when the motor overheats (usually caused by something stuck in the hose, or prolonged running of the machine with a full bag), and can occasionally fail itself. Try connecting the motor itself to direct current to see if it will start. If you connect the motor to direct current, and it does come on, then you will need to replace the thermal switch, if it doesn't start connected directly to current, your motor brushes, or the motor itself have gone bad. We can sell you either part you need, and would be happy to walk you through it. Please feel free to contact us if you have any questions.

      Chris Jones
      GoVacuum.com
      chris.jones@govacuum.com

    18. Did you received my order for the Kirby Vacuum bags?   [TOP]

      Dear Mr. Donald Scott,

      At this point your order has not been processed. When exactly did you place the order? I do see several orders from this account in the past, but the last order I have in my system is from 2007. It could be that the order just hasn't uploaded into my system yet. All orders that are placed online immediately get a confirmation email sent by Yahoo, confirming the order. Did you receive this email? If you did receive this email, rest assured that we do have your order, and it will be processed and shipped very quickly. If you didn't receive this email, most likely we did not receive your order, unless you called in the order over the phone, because this is an automated email that is sent to EVERY customer. Thank you for your continued business, please feel free to email me if you have any other questions.

      Thanks,

      Chris J.
      GoVacuum.com

    19. I bought a Eureka Mini Boss model 442 can not find new heap bags any where?   [TOP]

      Greetings from GoVacuum.com,

      The Eureka 442A will actually take the Eureka DCF-17 Filter, Eureka part # 63170A, 63170B. The filter is located here on our website; http://www.govacuum.com/euducupfidc61.html . I have also attached a picture of the parts diagram with all of the part numbers should you ever need to purchase them. We stock almost all parts for your model, and we'd be happy to serve you for all of your future vacuuming needs.

      Chris Jones
      GoVacuum.com

    20. I am looking for belt and agitator for hoover c1433   [TOP]

      Greetings from GoVacuum.com,

      Thank you for your question. It looks like The Hoover C1433 takes a Hoover Convertible and Decade belt, and Agitator brush # 48414021. The belt is located here on our website; http://www.govacuum.com/hobeforcoand.html The roller brush I would have to order for you, and it would cost $34.95 I have attached a .pdf file to this email with the all of the parts to your model, should you have any need for them in the future. I do stock all Hoover parts.

      Click here to view .pdf file

      Chris Jones
      GoVacuum.com

    21. Unfortunately, the vacuum cleaner bags did not fit our Eureka Mighty Mite vacuum cleaner. We have an older model (Model 3130 A) and apparently they use a different size than those that I ordered. We tried to cut them to size but this is not practical. If you have any suggestions, I would be happy to have a resolution. Thanks for your interest.   [TOP]

      Hi Nancy,

      It appears that you ordered the wrong bag for your model. The Style MM bags are for the newest Mighty Mite series, not the older style ones. After looking up the parts schematic to your Eureka Mighty Mite model 3130, it appears that you need to use Eureka Style C bags, part # 52318A, or 52318B. I have heard of a few people who did the same thing when the ordered the style MM bags, by just cutting the cardboard to fit it, but when you run out of these bags, you may order the Eureka C bags, shown here on our website; http://www.govacuum.com/1522.html Please feel free to reply to this email, or just give us a call should you have any further questions.

      Chris Jones
      GoVacuum.com

    22. Can't find bags for the FB90t that I just purchased   [TOP]

      Greetings from GoVacuum.com,

      The Fuller Brush FB90 and the FB90t vacuums will also take Riccar 4000 series vacuum bags. The Fuller Brush company, and the Riccar companies are owned fully by their parent company, Tacony USA. The Riccar 4000 bags are going to be the cheapest bag per bag for you to buy.
      We have several items for the Riccar 4000 series bags, Here are the links and the differences between them;
      Riccar 4000 Series Upright bags Standard Paper Bags, with an electrostatically charged innner bag liner that captures the fine mircoscopic dust particles. Genuine Riccar (Fuller Brush) bags;
      6 Pack for $9.95; and 12 pack for $16.99
      http://www.govacuum.com/ricc104.html
      http://www.govacuum.com/ricc103.html
      Riccar 4000 Series upright bags made by Envirocare. Similar microfiltration inner liner;
      12 Pack for $10.95
      http://www.govacuum.com/ri2040semifi.html
      Riccar 4000 Series HEPA Filtration bags, genuine. These bags are the best quality bags available for your Fuller Brush. These bags are a cloth type disposable bag, which is 99.97% efficient down to .3 microns (HEPA Certified).
      6 Pack For $16.99
      http://www.govacuum.com/rihefibafial.html
      Thanks again for your business, please feel free to reply to this email if you have any further questions.

      Chris Jones
      GoVacuum.com

    23. we have a bissell power force model# 6594 vacuum cleaner that uses size 10 filters and belts, which product would we purchase to replace these parts, mainly the belt, which broke.   [TOP]

      Greetings from GoVacuum.com,

      Ok, so the Bissell Powerforce Cleanview Bagless upright vacuum cleaner, model 6594 takes the following belt and filters; Belts: Bissell Style 7,9, and 10 Belt, Bissell part # 32074 Filters: 203-1192, 203-1183, and Bissell 203-1194 All parts are available on line to purchase on our website. Feel free to reply to this question if you have any questions,

      Chris Jones
      GoVacuum.com

    24. I bought a Eureka tank sweeper yrs. ago in NJ (10) #s on Bag WGS 3641 13 K-099 C2 Genuine Eureka Product THe Eureka Company, Bloomington, Il 61701 Style N 11 13 99 These are #s on the bag in different places. I have used the bag that I have patching it.. Help   [TOP]

      Greetings from GoVacuum.com,

      If you can give me the model number located on the bottom of the vacuum cleaner? This will help me identify which bag your machine takes.

      Thanks,
      Chris Jones
      GoVacuum.com

      Answers

      Dear Carole Smith,

      Great, thanks for that information. I have attached a parts schematic of your vacuum cleaner to this email. The parts diagram for your Eureka Mini Mite canister, model 3624A show that your vacuum cleaner actually takes Eureka style N bags, part # 57988. They are available for purchase on our website here; http://www.govacuum.com/1524.html Thank you for your interest in GoVacuum, if you have any further questions, please feel free to reply to this email, or just give us a call.

      Thanks,
      Chris Jones
      GoVacuum.com

    25. I want to purchase a carpet shampooer or extractor and I am researching for the perfect fit and function as well as best value in my price range for home use. My home is 1800 sq ft with 800 sq ft of oak hardwood flooring and the remaining is berber carpet. I am not open to hiring a carpet cleaning service. Prior to moving in our mint condition 1995 home the shingles were defective, therefore replaced and the builders roofing crew did not seal the flashing around the fireplace thus it flooded during a rain. I had a carpet cleaning service and I was not impressed. I also had a "carpet/upholstery company clean my loveseat and what a joke! Please note I own a Tri-Star vacuum cleaner which clearly out performs the hoovers, red devils and other types you can purchase at Wal-mart stores. I did pay $1200.00 for my Tri-Star but it is a great cleaner and it seals in the dirt and dust and I use the disposal vacuum bags to contain the dust and dirt,. The machines I have researched are the Hoover, Bissel Pro heat steam and regular cleaning brands. I am looking for a good machine that will perform as well as my Tri-Star vacuum and I am positive it will not be a Wal-Mart purchase. I want to stay in the $300.00 price range and I was looking at the Koblenz P-4000, P820 and P2600. Comparing the only difference I can see is the P4000 has a 144 oz tank, is this correct? Do these machines have only one tank so you are rinsing the carpet with dirty water? Please advise which one you would purchase that will meet my needs or suggest other brands.   [TOP]

      Greetings from GoVacuum.com,

      Hi Linda, thanks for your great detailed question. The Koblenz machines are are a carpet shampooer, not a carpet extractor. The difference between Koblenz and other carpet cleaners, is that the Koblenz is just a scrubber, so you shampoo your carpets, and have 2 5 inch brushes at the bottom scrubbing your carpet. There is no vacuum cleaner to suck the water out of your carpets, you will need to use a second machine, or a wet/dry vacuum. Koblenz also does sell a pretty inexpensive wet vacuum to suck the water out of the carpet. I would recommend 2 different machines to you. The first machine, the Sebo Duo-P carpet cleaner actually uses a dry carpet powder, there is no water at all. This is a very popular way to clean carpets in Europe (Sebo is a German company) and is starting to catch on in the United States. You simply spread powder over your floor, and take the duo-p machine (or also Koblenz models are perfect for dry carpet cleaning also) and beat the powder into the carpeting, let it sit for 1 hour, then take your vacuum cleaner and vacuum the powder up. The powder actually works like a dirt magnet in your carpet during the 45 minutes. If you have a bagless vacuum, you will shocked when you see that the powder which a almost white before you put in the carpet, durn really black, and dirt looking after you vacuum it up. Unless your carpets are REALLY dirt, with many stains, the dry powder way is really IMO be the best, easiest, and quickest way to clean carpeting. If you prefer an extractor like the Bissell, or Hoover SteamVac, we do carry both of these brands. Our best carpet extractor however is the Royal CE7910. The is better then any other residential carpet extractor out there for several of reasons, first the machines brushes are more like a vacuum cleaner brush, where as Hoover or Bissell ProHeat models have a floating head brush (when you push the brush upwards, it retracts into the head of the machine) the Royal CE7910 carpet extractor has 2 stationary brushes, similar to a vacuum. One brush is spinning clockwise, the other is spinning counter clockwise, allowing you to clean both sides of the carpet fiber, in a single pass! Also the Royal 7910 extractor comes with a 3 year parts and labor warranty, Hoover and Bissell have 1 year warranties only. Maintenance on the Royal is the easiest on the market. You don't have to take a single screw out to clean and maintain the brushes, or the top housing where the dirt water is sucked through in the front of the vacuum. It has been our experience the Royal 7910 is the most realible model, as we have NEVER done a warranty repair yet! I hope this answers your questions for you, please feel free to reply to this email, or just give me a call should you ever have any questions. Please keep in mind that all machine purchases come with 100% lifetime technical support at no charge!

      Here are the links to the models spoken about; Royal 7910 extractor PLEASE CALL ME FOR OUR CURRENT SALE ON THIS MODEL;
      http://www.govacuum.com/romrcaexromr.html

      Sebo Duo-P carpet cleaner I have also attached the Sebo Duo-P brochure to this email as well; http://www.govacuum.com/seducacl.html
      Click here to view Sebo Duo-P brochure

      Thanks,
      Chris Jones
      GoVacuum.com