At GoVacuum.com, your satisfaction is guaranteed. We will always do our best to ensure that you get what you want, at a reasonable price, quickly and pleasantly. If you don't know what you need (if you're not sure which bag goes with your vacuum or what's wrong with your vacuum or what the part number is for that widget, etc.) you can probably find the information on our site (we have great resources) and you can always call us. Our vacuum experts are available every day to guide you through the mystifying world of vacuums. If you're still not satisfied, we'll do our best to make sure you are -- whether that means issuing you a refund, an exchange or a replacement, as long as it is within our 60 day return policy.
Please let us know if there's anything we can do to make your experience more enjoyable.