Sometimes, a customer decides they don't want a product after they've bought it. We usually accept returns, because we want our customers to be happy with their purchase. But, this leaves us with a few machines that have been shipped back and forth enough that the boxes have been opened and/or damaged. So we're now offering these machines to you at a discount. The machines themselves are in new condition (we verify before putting them back up for re-sale here) and come with the same warranties as their brand new counterparts. They're just not in perfect packaging. If you can accept that, you can get yourself a great deal. A new machine at a better price. That's our Scratch & Dent Sale. Take a look through our latest Scratch & Dent offerings, and see if you can find yourself a bargain!